Find quick answers about your spiritual journey and our platform.
Getting Started
How do I begin my spiritual journey on the New Life Project platform?
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To embark on your spiritual journey, simply navigate to the 'Journeys' section from the main menu. You can browse available series and select one that resonates with you. Click 'Start Journey' to begin your first lesson.
What is the "Walking with Jesus Campus Series"?
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The "Walking with Jesus Campus Series" is an adapted discipleship program designed to help individuals grow in their faith, specifically tailored for campus communities. It provides structured spiritual journeys and connects you with experienced mentors.
Is there a cost to join the New Life Project?
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Our foundational spiritual journeys and access to the mentorship platform are provided free of charge as part of Indigitous's mission. Optional premium content or events may be introduced in the future.
What kind of spiritual growth can I expect?
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Our platform is designed to foster growth in areas such as prayer, Scripture understanding, evangelism, spiritual disciplines, and community engagement. You'll gain a deeper walk with Christ through guided lessons and personal mentorship.
Spiritual Journeys
How are "Journeys" structured, and how long do they take?
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Journeys are composed of various "Lessons" or "Steps," each focusing on a specific aspect of spiritual growth. The duration of a journey varies, but most are designed to be completed at your own pace. You can track your progress on your Participant Dashboard.
Can I revisit lessons I've already completed?
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Yes, absolutely! All completed lessons remain accessible within your 'My Journeys' section. We encourage revisiting content for deeper reflection and reinforcement.
What if I fall behind or need a break from my journey?
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Our platform is designed for flexible learning. There are no strict deadlines. You can pause your journey at any time and resume exactly where you left off. Your mentor can also provide encouragement and guidance if you need a break.
Are there quizzes or assignments within the journeys?
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Some lessons may include reflective questions or short assessments to aid your understanding and spiritual reflection. These are designed for personal growth, not grading, and can be reviewed on your Lesson Analysis page.
Mentorship
What is the role of a mentor on the New Life Project?
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Mentors are experienced spiritual guides dedicated to supporting your growth journey. They offer encouragement, answer questions, provide personalized insights, and pray with you. They are not instructors, but companions in faith.
How do I get connected with a mentor?
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You can find a mentor by navigating to the 'Get a Mentor' section in your Participant Dashboard sidebar. Browse the mentor profiles, view their expertise, and send a message to connect with a guide who resonates with your spiritual needs.
What can I discuss with my mentor?
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You can discuss anything related to your spiritual journey – questions about lessons, personal challenges, prayer requests, insights from Scripture, or guidance on living out your faith. Our Chat Box page provides a private space for these conversations.
Can I change my mentor if it's not a good fit?
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We understand that spiritual mentorship is a deeply personal relationship. If you feel your current mentor isn't the best fit, you can respectfully communicate this to them and then seek assistance from our support team to explore other mentor options.
Account & Privacy
How do I update my profile information?
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You can update your personal details, contact information, and spiritual journey preferences by visiting your 'Profile' page from the main navigation. Remember to save any changes you make.
What are the privacy policies for my data?
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We are committed to protecting your privacy. Our comprehensive Privacy Policy outlines how we collect, use, and protect your data. Please review the full policy available via the link in our footer for complete details.
Can I export my personal data from the platform?
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Yes, you have the right to request a copy of your personal data. You can find the 'Data Export' option in the 'Contact & Privacy' tab of your Profile Page, or contact support for assistance.
How do I delete my account?
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If you wish to delete your account, you can initiate this process through the 'Contact & Privacy' tab on your Profile Page. Please be aware that this action is permanent and irreversible.
Technical Help
I'm having trouble logging in. What should I do?
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Please ensure you are using the correct email address and password. If you've forgotten your password, use the 'Forgot Password' link on the login page to reset it. If problems persist, contact our support team.
Can I access my progress on multiple devices?
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Yes, your progress is saved to your account. You can log in from any device (desktop, tablet, or mobile web browser) and continue your spiritual journey seamlessly from where you left off.
The videos in my lessons are not playing. What can I do?
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Please check your internet connection and ensure your browser is up to date. You might also try clearing your browser's cache and cookies. If the issue continues, please report it to our technical support team, including details about your device and browser.
How do I contact technical support?
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If you encounter any technical issues, please visit our 'Contact Us' page (link in the footer) and submit a support request. We'll get back to you as soon as possible.